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Delivery Options

Collections (Currently Offered in the Western Cape Only)
If you are in a hurry and cannot wait for our delivery team, we currently allow collections from Big Bay, Western Cape ONLY. Select this option at checkout and follow the instructions.
How much does Delivery cost?
We have different delivery options to choose from at checkout. Standard economy delivery costs R90 or express delivery options costs R 175 to all Main Hubs (CPT, JHB, PTA, DBN). Outlying areas costs R 175 and only has an ECO delivery option due to delivery constraints.
How long does Delivery take?
From date of order and reflection of confirmed payment, we will dispatch from CPT within 3 business days. We use The Courier Guy as our preferred courier for our national deliveries and use the (ECO) Economy delivery service as a standard for all of our deliveries (unless you select and pay for Express delivery at checkout). Please note that these couriers are only able to deliver on business days. For Saturday / Public Holiday deliveries, an additional fee of R600 will be applicable. Shipping is local within South Africa so no need to wait for months to receive your new goodies!
How will my item be delivered?
All items ordered will be couriered to the specified address. We use the Courier Guy as our Preferred Courier. We care about your new goodies and would hate for them to be damaged or lost so we ONLY use door-to-door courier services. We do allow alternate shipping addresses like to your place of work or friends house, simply specify the destination on your account, during the ordering process or at checkout of where someone will be available during the day to receive the goodies and well bring them to you.
How do I track my order?
During the checkout process, you will be prompted for the notification type you require whether email or SMS via mobile phone and you will then be notified at key milestones throughout the delivery process. You will further be provided with a tracking number in order to track the delivery through our website parcel tracker page.
Can I change my delivery address?
Please ensure your address details are correct at checkout. Our Delivery and Dispatch process is extremely fast so, unfortunately, changing the delivery address after the order has been placed is quite difficult. We always like to help so if you select the wrong address let us know as quickly as possible and well try to help.